Your use of the Services is subject to these Policies, which are incorporated into these Terms of Service by reference. Stay healthy. The “basic” service package may change from time to time. 18.2 We will make your name, address and telephone numbers available to publishers of paper and electronic telephone directories and to providers of operator services in accordance with legal or regulatory requirements. Cancellation Prior to Installation. You can also connect anywhere from 5 to 9 devices all at once. Our team is here to help through self-serve in the MySavvy customer portal or by phone at 1-877-779-1575. After extra fees i dont what [Bell] UPDATED: TekSavvy, Acanac, Velcom - DSL install fees waived for March - Page 21 - RedFlagDeals.com Forums Rotate image Save Cancel Express consent to disclosure may be obtained by written consent, electronic confirmation via the Internet, oral consent where an audio recording of the consent is retained by us, or other methods, as long as you or an independent third party creates an objective, documented record of your consent. If you would like to stream HD videos while also using your phone, a laptop, a desktop or have some other devices going at the same time, consider bumping up your speed to the higher speed packages available for you. Remote technical support is by its nature imprecise. Coaxial cabling is heavily shielded, so distance is less of a concern when it comes to a cable connection. New customers may experience longer hardware delivery or installation timelines. To access or learn more about your personal information held by us, to make a privacy-related complaint, or to obtain a printed copy of our Privacy Policy, contact our privacy team: privacy@teksavvy.com or Privacy, TekSavvy Solutions Inc., 800 Richmond Street, Chatham, Ontario, N7M 5J5. 1.5 Your Account information may, from time to time, be disclosed to our agents and dealers in order to service your Account, respond to your questions and telemarket and promote additional products and services offered by the TekSavvy Companies that may interest you. 29.2 Neither the course of conduct between us nor trade practice modifies any provision of the Agreement. TekSavvy service subject to Terms and Conditions. I think I read somewhere that the activation fee includes a technician coming home to do the work, but I'm not 100% sure. The TekSavvy Companies will not refund charges or credit you for the blackout period or temporary interruptions. For recurring bank account debits, if we make these available and you opt for them, then when you subscribe you must provide us with the particulars of the financial institution account to be debited: transit number, institution number, account number, and related required information. You agree to review and to familiarize yourself with all such Service related information, and we are not liable for any damage or detriment to you or your property resulting from your failure to do so. Self-installation of Equipment is not allowed for certain Services. 8.10 Applicable only to Residents of Québec: Administrative charges may be levied for administration or account processing activities in connection with your Account, including as a result of the change of any identifier (e.g., phone number). It is also available here in English and here in French. You are responsible for all such Equipment and it must be returned to us upon termination of the Service or part of the Service for which it was leased. To stream HD video, you should aim for at least a 15Mbps service. "Higher wait … CRTC regulations require Hastings to provide the “basic” service package to all customers. By subscribing to the Service, you consent to the collection, use and disclosure of your personal information to the extent described in the above policy. We and our affiliates, Carriers and other Affiliated Partners assume no liability whatsoever for any claims or losses arising out of or otherwise relating to access to or use of such Content. For example, and without limitation, the provisions of the Terms of Service relating to our rights to collect amounts owing at the time of Termination of the Agreement, your obligation to return Software and Equipment belonging to us upon termination of the Agreement, timeframe applicable to claims and adjustments for incorrect billing, no warranties, limitations of liability (including without limitation all such bolded provisions throughout the Terms of Service), indemnities (including without limitation all such bolded provisions throughout the Terms of Service), privacy and confidentiality, termination and consequences of termination of the Agreement, dispute resolution, intellectual property, entire agreement, severability, waiver, no modification of Agreement through course of conduct, enurement, assignment and restrictions thereon, survival, language, governing law, provisions relating to the limitations of 911 serviceand limitations of liability for 911 service, and definitions and provisions relating to the interpretation of the Terms of Service relevant to any of the other provisions that survive the termination of the Agreement. Cable Internet is also offered by TekSavvy Solutions in speeds ranging from 6 Mbps to 300 Mbps, depending on the infrastructure it uses in different markets. It seems like that address doesn’t qualify for service. 4.3 Please note that your messages and transmissions over the Internet may be the subject of unauthorized interception and review. Stay safe. 10.7 As a condition of continued use of any Service, we may require you: (1) to download and install upgrades, patches or more recent versions of any component(s) of any applicable Software; and (2) to verify the accuracy of your registration and billing information. This may arise in the context of network abuse. "Higher wait time for installation vs Well which ever provider is hooking you up, they will put you in the bottom pile" Got my teksavvy installed in under a week. Our team is here to help through self-serve in the MySavvy customer portal or by phone at 1-877-779-1575. If you qualify for cable Internet, you should be eligible for any of the offered speeds. There are also mesh networking solutions available which allows you to set up multiple wireless access points throughout your home to ‘cover’ your home in a lovely blanket of wireless connectivity. Because the speeds of our service vary in different places, we’ll need to do a service qualification on the address where you’d like your service installed. New customers may experience longer hardware delivery or installation timelines. TekSavvy Solutions charges an activation fee … It is your responsibility to secure and safeguard your systems through appropriate means (like software available for this purpose) from theft, unauthorized use, or system corruption. However, this time limitation does not apply if we have failed to bill you or underbilled you due to deception on your part. 18.1 You may choose your long distance service provider from those providers that have entered into connection arrangements with us. 22.2 Whenever a Service must be moved, unless a self-install option for the Service is permitted by us, you must schedule an appointment for us to move any Equipment required in connection with the Service to be moved, other than items, such as, without limitation, your computer system, for which you are solely responsible. Starting at $24.95 per month for internet service.. TekSavvy offers internet download speeds up to 15 MBS. TekSavvy’s most popular option, the Cable 75 plan gives you access to high-speed internet with download speeds of up to 75Mbps. (I heard ON people can get 64.95$ for FIBE 1000 alone as I write this); +60$ install fee though. For billing purposes, any changes to Programming subscriptions will be effective immediately and you will only be billed for a prorated portion of the monthly-billing cycle. However, Bell does not remove dry-loop fee when you get a … They also waived the installation fee for me. You may not assign or transfer the Agreement without our prior consent. First, it may be necessary to do so in order to manage and operate the Services, or to protect ourselves or others. Stay connected with our fastest available speeds. Stay healthy. With both traditional basic 911 and E911 service, your call is sent directly to the nearest emergency response centre. 8.2 In the event we fail to bill you or underbill you for a charge, you will not be responsible for paying the previously unbilled or underbilled charge except where: (1) in the case of a recurring charge, you are correctly billed within a period of one year from the date the charge was incurred; or (2) in the case of a non-recurring charge, you are correctly billed within a period of 150 days from the date the charge was incurred. Find all Internet options with accurate plans and pricing from Xplornet, TekSavvy and 10 other providers! 12.2 In the case of dialup Internet Service, connections may not be established on every attempt and it may be necessary to dial the Internet Service access numbers repeatedly to establish a connection to the Internet. TekSavvy is monitoring the COVID-19 situation carefully and adding network capacity to help our customers stay connected. 1.4 The Agreement applies to all Services obtained by you from us and runs from the date that the contract for the first Service is formed with you as aforesaid until either: (1) you give us notice, as and when permitted by the Agreement, of termination of the Agreement or of the last Service provided by us under the Agreement; or (2) we terminate the Agreement as permitted by the Agreement. Because the speeds of our service vary in different places, we’ll need to do a service qualification on the address where you’d like your service installed. Any changes to Services will be performed in accordance with Section 3 of these Terms of Service. If you do not agree with any of the foregoing, your sole and exclusive remedy is to notify us and immediately discontinue your use of the Service and Account. Service availability is also subject to the availability of appropriate facilities and is dependent on the availability of suitable technology at the location(s) at which you wish to obtain the Service. Big into online gaming or binge watching your favourite shows? IP addresses may change each time your DSL modem, cable modem or system is powered off, or any time at our discretion. You expressly agree that any such migration or change does not constitute amendment or material change to the Agreement or to the Services. If you decline an upgrade, you will not be able to access content that requires the upgrade. You acknowledge and agree that you shall be responsible for all costs incurred until such notification to us. Second, from time to time, we could be legally obligated to monitor an account, by someone with the judicial or statutory authority to compel it. From time to time, we may refer you to third parties and third party websites, including without limitation for training, support, maintenance, hardware and software. 16.3 Advise us immediately of any security breach, such as compromise of your Account information: Account numbers and passwords, email account passwords, hosted webpage account passwords, and so on. A list of such charges, as amended from time-to-time, is available on request, and is incorporated into these Terms of Service by reference. 21.1 Some content, products or services (the "Content") available with or through the Services may be offensive to you or may not comply with applicable laws. You understand that neither we nor any of our affiliates, Carriers or other Affiliated Partners attempt to censor or monitor any such Content. 7.5 You must immediately notify us, at any of the points of contact specified below, if your Equipment is lost, stolen or destroyed. Over this time my internet connection was quite inconsistent with frequent slow-downs during peak hours. Companies like TekSavvy, Distributel and Start pay these rates to access high-speed networks from incumbents like Bell, Rogers and Telus. TekSavvy is monitoring the COVID-19 situation carefully and adding network capacity to help our customers stay connected. New customers may experience longer hardware delivery or installation timelines. It is your responsibility to ensure that the credit card or financial institution account information that you provide to us remains valid and current and that we are able to continue charging or debiting it to pay your bill. 13.1 Not applicable to Residents of Québec: Unless otherwise specifically set out in the Agreement, to the maximum extent permitted by applicable law, the TekSavvy Parties will not be liable to you or to any third party for:•    Any direct, indirect, special, consequential, incidental, economic or punitive damages (including loss of profit or revenue, financial loss, loss of business opportunities, loss, destruction or alteration of data, files or software, breach of privacy or security property damage, personal injury, death or any other foreseeable or unforeseeable loss, however caused) resulting or relating directly or indirectly from or relating to the Offering or any advertisements, promotions or statements relating to any of the foregoing, even if we were negligent or were advised of the possibility of such damages;•    The performance, availability, reliability, timeliness, quality, coverage, uninterrupted use, security, pricing or operation of the Offering;•    Any error, inclusion or omission with respect to any telephone listings or directories;•    The denial, restriction, blocking, disruption or inaccessibility of any Services, including 911, public alerts or special needs services, Equipment or identifiers (including telephone numbers);•    Any lost, stolen, damaged or expired Equipment, identifiers, passwords, codes, benefits, discounts, rebates or credits;•    Any error, omission or delay in connection with the transfer of telephone numbers to or from another telecommunications service provider or any limitation connected thereto;•    Any acts or omissions of a telecommunications carrier whose facilities are used to establish connections to points that we do not serve; or•    Any claims or damages resulting directly or indirectly from any claim that the use, intended use or combination of the Offering or any material transmitted through the Services infringes the intellectual property, industrial, contractual, privacy or other rights of a third party.These limits are in addition to any other limits on the TekSavvy Parties’ liability set out elsewhere in the Agreement and apply to any act or omission of the TekSavvy Parties, whether or not the act or omission would otherwise be a cause of action in contract, tort or pursuant to any statute or other doctrine of law. 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